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Our Newsletter


Shipping & Returns

Returns Policy

Our equipment has been tested by our technicians and any repairs necessary have been done to insure the correct operation of the unit.  The unit includes a thirty (30) day warranty from time of acceptance.  

If within the warranty period the unit malfunctions, call STEVE'S STASH, LLC at 336-676-9777 immediately.  We will then dispatch a service technician to your location as soon as possible to take care of the problem.

If the problem is deemed unfixable for some reason, we will replace the unit when possible  or issue store credit for the purchase price.  NO cash refunds will be made.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and shipping options available at that time. Depending on the shipping provider shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item will include any packaging & palletizing. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Do not accept any delivery that has been damaged.  If you find damage after you accept delivery, contact the freight line immediately, do NOT call us because there is nothing we can do at that point.  There is a time limit in which you can file a damage claim.  




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